At TelMyDoc Ltd, we prioritize simplicity and efficiency to ensure a smooth onboarding process for your NHS GP primary care telephone consultation service. Our four-step approach is designed to foster clear communication, understanding, and a secure service delivery.
With all the necessary groundwork in place, we provide your practice with GPs who have thoroughly read and understood your remote practice guide. The practice role is seamlessly added to their smart cards, and the rota schedule integrates into your chosen booking systems. At this point, TelMyDoc is ready to seamlessly integrate into your healthcare system, offering remote consultations with the utmost efficiency.
Step 1
To kickstart the onboarding journey, we ask you to share your patient list size. This information helps us determine the potential for remote consultations within your PCN or GP practice. With TelMyDoc, practices can now offer up to 30% of appointments remotely, enabling on-site GPs to focus on patients with specific needs. Once the assessment is complete, we collaboratively agree on the number of contracted calls and admin time per week.
Step 2
Upon establishing the groundwork, we provide your practice with TelMyDoc’s remote practice guide template. This comprehensive resource is tailored to assist GPs in understanding local procedures, offering relevant contact details, and outlining available local services for onward referrals. This guide is fundamental to TelMyDoc, ensuring our GPs can deliver the highest level of care seamlessly and without delays.
Step 3
Efficiency is key. We share booking guides with your practice and go a step further by offering a dedicated session with your management team. It’s crucial for the booking team to comprehend the straightforward booking guide. This ensures that only the most appropriate patients are booked in, contributing to TelMyDoc’s high closure rates.
Step 4
With all the necessary groundwork in place, we provide your practice with GPs who have thoroughly read and understood your remote practice guide. The practice role is seamlessly added to their smart cards, and the rota schedule integrates into your chosen booking systems. At this point, TelMyDoc is ready to seamlessly integrate into your healthcare system, offering remote consultations with the utmost efficiency.
